Our Cancellation Policy
To cancel your reservation, you must contact us within 72 hours of 3pm of any night you have reserved to avoid a charge for that night. Please note, for persons with a multiple night reservation, this may result in a charge for multiple nights depending on the date and time of your cancellation. Why? When reservations are made, we staff accordingly and often turn away other customers to hold your room. If reservations are cancelled on short notice, we still have the same expenses and lost revenue if we can’t resell your room.
No shows will be charged for all nights reserved.
During the Lake Placid Ironman event (July 19-22, 2018), we require at least three weeks advance notice for a cancellation.